UVSAR : TRGMAN TAMS Training Administration platform

TRGMAN TAMS : Training management made easy

TAMS is our cloud-based platform for commercial training providers who teach short-form courses (worker qualifications or continuing professional development) to their customers. It handles the back-office functions of managing syllabuses, bookings, staff and venue approvals, certification and reporting through a Web browser, designed for multi-user operation with a fully ISO-compatible workflow. Delegates will never log into TAMS and need never know it exists.

TAMS is approved by GWO for use with the WINDA database.

TAMS is part of our TRGMAN suite, which includes:

VFCRT - public document-verification for TAMS training certificates. Providers can choose to embed the tool in their own website or link directly to a private-label results page. TAMS certificates integrate with VFCRT using secure barcodes, so anyone can check the authenticity of a certificate they are shown.
TRGform - digital data capture for courses booked in TAMS. Delegates can sign in and complete assessments on a device (phone, tablet or computer) which is securely connected to their TAMS record via a one-time access token, even during remote learning sessions.

It is not an employee management platform and will not manage training delivered by other providers.

What does it do?

TAMS manages the delivery of training 'Course Events', from initial customer contact through course bookings to marking and certification. These tasks are performed by employees of the training provider, or subcontract instructors, who can log in from anywhere in the world using mobile or desktop devices with a modern Web browser and PDF viewer. Course Events are the delivery of one syllabus to a group of delegates by one or more instructors, over one or more booked sessions – each session being a defined period of instruction at a venue. TAMS manages the permitted combinations of syllabus, venue and staff.

All records must be for training courses delivered by the subscriber.

Course Events proceed through several stages, from initial creation to approval, delivery and assessment. The platform generates secure PDF certificates which can be printed or shared, and can upload the results to third party systems such as GWO WINDA.

Core features

Multinational: The platform is designed to operate in several languages on a per-user level, with clients defining the translations as required. Course documents can be issued in any language, independent of the user's chosen language for the web interface. It is timezone aware; booked sessions and certificate dates are automatically converted to and from local 'venue time'.
Advanced permissions controls: Every user is assigned a role that restricts what they can access, and this can be further restricted on a per-task basis by managers. Special user accounts can be created for subcontract instructors and auditors that block all commercial information such as client lists and pricing. Read-only accounts can be issued to the finance department, senior management or quality assurance teams.
Read-only access for delegate employers: Significant clients of the training provider can be given read-only access to browse the records of delegates linked to their company, and download copies of certificates. This value-add service is popular with large corporations who operate paperless HR systems, as they can monitor for expiry and check new qualifications without manual queries. Clients cannot book courses or see details of any syllabuses, students, venues, staff etc. beyond what is shown on the certificate.
High quality secure document output: Certificates are produced as PDF files that can be printed or supplied directly to clients, and every certificate contains security features to allow verification and counterfeit detection. Photo ID cards can also be generated for output to compatible card printers, such as the Magicard series. Course documentation (attendance forms, joining instructions, exam papers) are generated in PDF and cal also be completed electronically via TRGform. Statistical reports can be viewed on screen or downloaded in PDF or spreadsheet format.
Secure API: The training provider can securely connect their own web server or corporate network to the platform, to enable certificate-validation and calendar display functions. Developer support and full technical documentation is available to assist with API integration.
ISO and GDPR compatible: The platform is designed to form part of an ISO quality management system, and has been audited by a number of external awarding bodies. In order to protect the database from accidental or malicious alterations, strict access controls and anti-tamper measures are deployed and we only use fully audited server hosts. For legal purposes the records stored in the database can be defined as the definitive copy. Subscribers are solely responsible for ensuring that they obtain the necessary permissions and government registrations in order to store and process personal information.
Global Wind Organization WINDA approved: For audited GWO training providers a live connection to the GWO WINDA database is available, allowing direct-access search, import and validation of delegate IDs, and automatic publication of results. Because the platform is pre-approved by GWO, providers using it will bypass the complicated technical procedures normally required to connect software to WINDA.
Bespoke features: We can produce bespoke plugins on request to extend the features available or modify the standard outputs (fees may apply).

Security and access controls

TRGMAN operates from servers in the EU and is EU-GDPR and UK-GDPR compliant. All sites are A+ rated for security.
Client and guest access to records is strictly limited. Subscribers are not permitted to sublicense the platform or manage courses on behalf of another company.
UVSAR does not access the provider database except when the subscriber requests it, or during necessary maintenance windows. All data is strictly confidential and never used for marketing or profiling. The platform does not perform any AI processing or biometric analysis of personal data.
UVSAR does not publish lists of subscribers and white-label login pages are available. Delegates need never know you are using it.
All code is served directly from our network of servers. It never embeds ads or cross-site trackers.

Data integrity and recovery

The database schema is designed to prevent inconsistencies. All significant actions are logged.
Full offline database backups are stored for up to 30 days. Subscribers can download backups on demand, e.g. to import bulk data into third-party software.
The platform has a 99.5% upstream Service Level Agreement. In-band maintenance is performed outside of EU business hours whenever possible. We operate multiple servers in different countries, on fully independent networks - however we cannot guarantee availability in regions where content-blocking policies are enforced or connectivity is degraded.
The training provider is always the Data Controller under UK-GDPR and EU-GDPR, and must be registered appropriately.
The platform is owned by a UK registered company and for servers in the EU it is not subject to the CLOUD Act.
For US Federal and Military subscribers, servers based in the USA (and subject to the CLOUD Act) can be provisioned; details on request.

The subscription includes:

Initial setup and branding, including creation of core user accounts and import of the subscriber's corporate document designs (OEM templates are available for clients without suitable livery).
Automatic updates to the core software, including new versions and features when released.
English language email and phone technical support (UK/EU business hours).
Initial video-meeting training for your staff users.

Important points to remember:

It is not an e-learning platform - it does not create content for, or control access to, online 'interactive' courses.
It is not designed for extended or modular qualifications such as college degrees.
Management of syllabuses, course bookings, students and user accounts is the sole responsibility of the training provider.
All companies have their own choice of finance software; the platform does not send invoices or collect payments.
Subscribers are forbidden from storing HIPPA or PCS data (medical records, bank or credit card information, etc.).
Subscribers are forbidden from falsely claiming any approvals or affiliations for their training programs.
The corporate livery on all documents is managed by UVSAR so as to ensure only the subscriber's branding is used.
The platform will not book courses for, or store certificates issued by, another training provider; though it does support certificates issued by an awarding body provided the subscriber has delivered the training.
This is a subscription service accessed through a secure website. It is not 'installed' on your computers and is not available to purchase outright. We operate a sunset policy to protect active subscribers should the service reach end of life.