UVSAR : TRGMAN Training Administration platform

TRGMAN : Training management made easy

Our cloud-based platform for commercial training providers who teach short-form courses (worker qualifications or continuing professional development) to their customers. It handles the back-office functions of managing syllabuses, bookings, staff and venue approvals, certification and reporting through a Web browser, designed for multi-user operation with a fully ISO-compatible workflow.

The TRGMAN platform includes:

TAMS - The management portal used by training provider staff and contractors to define syllabuses, book courses and issue certification.
VFCRT - A public document-verification service for certificates in TAMS. Providers can choose to embed a widget in their own website or link directly to a private-label search/results page. TAMS certificates and ID cards integrate with VFCRT via unique secure codes, so anyone can check the authenticity of a document by canning the code or visiting the website.
TRGform - Digital data capture for courses booked in TAMS. Delegates can sign in, agree to terms, check their details and complete assessments on any device with a Web browser (phone, tablet or computer). Can be used for in-person and remote learning.

TRGMAN is approved by GWO for use with the WINDA database.

What does it do?

TAMS manages the delivery of training 'Course Events', from initial customer contact through course bookings to marking and certification. These tasks are performed by employees of the training provider, or subcontract instructors, who can log in from anywhere in the world using any mobile or desktop devices with a Web browser. Course Events are the delivery of one syllabus to a group of delegates by one or more instructors, over one or more booked sessions – each session being a defined period of instruction at a venue. TAMS manages the permitted combinations of syllabus, venue and staff.

All records must be for training courses delivered by the subscriber.

Course Events proceed through several stages, from initial creation to approval, delivery and assessment. The platform generates secure PDF certificates which can be printed or shared, and can upload the results to third party systems such as GWO WINDA.

Delegates can use TRGform to electronically sign in to the booked sessions, check and edit their personal information, complete multi-choice exams and countersign assessments done by the course instructors.

Certificates and ID cards are generated in TAMS as secure PDFs, and anyone can use VFCRT to verify the authenticity of the documents, electronic or printed.

Core features

Advanced permissions controls: Every user is assigned a role that restricts what they can access, and this can be further restricted on a per-task basis by managers. Special user accounts can be created for subcontract instructors and auditors that block all commercial information such as client lists and pricing. Read-only accounts can be issued to the finance department, senior management or quality assurance teams.
Read-only TAMS access for your top clients: Clients with significant numbers of delegates can be given read-only access to browse those records and download copy certificates. This value-add service is popular with large corporations who operate paperless HR systems, as they can monitor for expiry and check new qualifications without emails and phone calls. Client logins cannot book courses or see details of any syllabuses, delegates, venues, staff etc. beyond what is shown on their own certificates.
High quality secure document output: Certificates are produced as PDF files that can be printed or supplied directly to clients, and every certificate contains security features to allow verification and counterfeit detection. ID cards can also be exported for printing on devices such as the Magicard series of card printers. Course documentation (attendance forms, joining instructions, exam papers) can be printed or emailed, or delegates can use TRGform on their devices. Statistical reports can be viewed on screen or downloaded in PDF or spreadsheet format.
Multinational: The platform is designed to operate in several languages on a per-user level, with clients defining the translations as required. Course documents can be issued in any language, independent of the user's chosen language for the web interface. It is timezone aware; booked sessions and certificate dates are automatically converted to and from local 'venue time'.
Secure API: The training provider can securely connect their own web server or corporate network to the platform, to enable certificate-validation and calendar display functions. Developer support and full technical documentation is available to assist with API integration.
ISO and GDPR compatible: The platform is designed to form part of an ISO quality management system, and has been audited by a number of external awarding bodies. In order to protect the database from accidental or malicious alterations, strict access controls and anti-tamper measures are deployed and we only use fully audited server hosts. For legal purposes the records stored in the database can be defined as the definitive copy. Subscribers are solely responsible for ensuring that they obtain the necessary permissions and government registrations in order to store and process personal information.
Global Wind Organization WINDA approved: For audited GWO training providers a live connection to the GWO WINDA database is included, allowing direct-access search, import and validation of delegate IDs, and automatic publication of results. Because our platform is pre-approved by GWO, providers using it will bypass the complicated technical procedures normally required to connect software to WINDA.
Bespoke features: We can produce bespoke plugins on request to extend the features available or modify the standard outputs (fees may apply).

Security and access controls

TRGMAN operates from servers in the EU and is EU-GDPR and UK-GDPR compliant. The platform is A+ rated for security, and we operate a strict code protection policy: no direct loading of third-party content, all code updates are manually reviewed, no AI-generated content or programming tools are permitted. There are no federated logins or self-registration, and NIST SP.800 compliance can be enforced on user accounts.
Client and guest access to records is strictly limited. Subscribers are not permitted to sublicense the platform or manage courses on behalf of another company.
UVSAR does not access the provider database except when the subscriber requests it, or during necessary maintenance windows. All data is strictly confidential and never used for marketing or profiling. The platform does not and will not perform any AI processing or biometric analysis of data.
UVSAR does not publish lists of subscribers and white-label login pages are available. Delegates need never know you are using it.

Data integrity and recovery

The database schema is designed to prevent inconsistencies. All significant actions are logged.
Full offline database backups are stored for up to 30 days. Subscribers can download current snapshots on demand, e.g. to import bulk data into third-party software or transition to another service.
The platform has a 99.5% upstream Service Level Agreement. In-band maintenance is performed outside of EU business hours whenever possible. We operate multiple servers in different countries, on fully independent networks - however we cannot guarantee availability in regions where content-blocking policies are enforced or connectivity is degraded.
The training provider is always the Data Controller under UK-GDPR and EU-GDPR, and must be registered appropriately.
The platform is owned by a UK registered company and for subscribers using our default EU network it is not subject to the CLOUD Act.
For US Federal and Military subscribers, servers based in the USA (and subject to the CLOUD Act) can be provisioned; details on request.

A TRGMAN subscription includes:

Initial setup and branding, including creation of core user accounts and import of the subscriber's corporate document designs (OEM templates are available for clients without suitable livery).
Fully managed software - we handle all updates and server security.
Email/phone/online technical support (UK/EU business hours).
Initial online training for the staff who will be using TAMS.
Best-effort recovery of data should a user make a significant error that overwrites or deletes information.

Important points to remember:

TRGMAN is not an e-learning platform - it does not create content for, or control access to, online 'interactive' courses.
It is not designed for extended or modular qualifications such as college degrees.
Management of syllabuses, course bookings, delegate registrations and staff logins is the sole responsibility of the training provider.
All companies have their own choice of finance software, so the platform does not send invoices or collect payments.
Subscribers are forbidden from storing HIPPA or PCS data (medical records, bank or credit card information, etc.) or "special category" data under GDPR (political or racial categorizations, criminal records, etc.).
Subscribers are forbidden from falsely claiming any approvals or affiliations for their training programs.
The corporate livery on all documents is managed by UVSAR to ensure only the subscriber's branding is used. This prevents any generation of counterfeit documents claiming to be from a third-party issuer.
The platform will not book courses for, or store qualifications issued by, another training provider.
This is a subscription service accessed through a website. It is not 'installed' on your computers and is not available to purchase outright. Subscribers do not have access to the software code, but we operate a sunset policy to protect active subscribers should the service reach end-of-life.